PARSEC Group supports all major operating systems including MPE/iX.
PARSEC Group's 24 x 7 support services can help you with questions and problems you may have related to the MPE/iX operating system and many layered software products. PARSEC Group uses a comprehensive call-tracking system to monitor the progress of each call from first contact through resolution. Call history is recorded and detailed reports may be provided to you, in accordance with your service level agreement.
Commonly requested support call topics include: questions about startup and shutdown procedures; backing up and restoring data; detailed queries on process versus system logic; crash analysis; uncertainties about proper handling of tapes, data transfers, and file system characteristics; requests for setting up networked devices; general troubleshooting; scripting and procedures; nominal performance recommendations and much more.
These limited samplings of service calls are kinds of situations every system administrator faces at one time or another, and you'll want the advantage of having PARSEC Group on your team to answer or overcome the issue.
PARSEC Group successfully delivers high-level consulting services to clients of all business sizes with a wide range of projects, including; shell scripting, system administration, basic networking, and validating backup, verification and restore procedures and providing Disaster Recovery assistance when needed. We can also take over system administration duties through active remote management and/or take over and automate procedures and your "run book". Our consulting focus also includes OpenVMS, Tru64 UNIX, HP-UX, AIX, Linux, Oracle Solaris and Microsoft and various layered software products.
Contact us today at 888-4-PARSEC for assistance with your MPE/iX systems!