Operating System Support
Everyone faces a crisis at some time or another. When you call PARSEC Group you get Direct Connect to Experts each and every time. Readily available expertise is our commitment to our OpenVMS, Tru64 UNIX, HP-UX, MPE/iX, AIX, Oracle Solaris, Linux (Red Hat, SUSE and Ubuntu) and Microsoft clients.
PARSEC Group is available 24 x 7 to help resolve issues related to the oldest versions up through the latest versions of all major operating systems. Our technical consultants have an average of 26+ years' worth of real-world experience which benefit our clients because they can resolve their issues on the first call with the least amount of down time.
Chris is telling me that your guys have been prompt and answered all his questions, so we are happy with the service we have been receiving from PARSEC.
Enrique K. Director IT Biotechnology and Pharmaceutical Research Company
Our Telephone Support can be customized for each and every system within your infrastructure, regardless of the operating system. There may be systems that only require Monday through Friday, 9x5 Business Hours with 4 hour response time, while other systems are Mission Critical and require 24x7 coverage with 1 or 2 hour response times. PARSEC Group will review your environment to associate the proper support coverage and assist with containing the overall support costs.
Masters Education Program
PARSEC Group offers technical training sessions once a month with a duration length of 2 to 4 hours. The topics will vary between being operating system specific to operating system independent. Each session is at No Charge for our current contracted support customers. For individuals not currently under contract who wish to attend the cost is $400. For more information and to view currently scheduled sessions, visit the Masters Education Program page.
For additional information, please contact us at 888-4PARSEC, send an e-mail to experts@parsec.com or use our inquiry form.